Shipping and return policies for Supastition

Shipping Info

We do not accept returns of download products but we offer a return policy on all physical items (e.g. vinyl, CD, merchandise).

We hope that you are happy with your purchase when you receive it. However, if for any reason you are not satisfied you can return to us (unopened), in perfect condition within 14 days of the date you received the item. We will then issue a full refund for the price you paid for the item (but not the postage and packaging).

Goods returned must be “new” with no damage. You will be required to cover the cost of postage to return the items.

All returns must be accompanied by an original invoice/receipt and a written explanation of why you are returning the goods.

Please contact us to receive the correct address details for a return.

Orders can be canceled at any time before dispatch for a full refund.

Refunds will only be given in the same form of payment you used to make the purchase within 14 days of us receiving your return.

We cannot take responsibility for damages incurred in transit such as broken records. If you experience this please contact us and we will try our best and resolve the issue.

Return Policy

Please note that we can offer one delivery option as part of the Bandcamp checkout system. We have chosen to ship with the cheapest method available for your region and country.

US Packages will be shipped via USPS Media Mail.
International mail will be shipped as USPS First-Class Package International.

Please note that as these are standard postage methods, we cannot locate an international shipment after it has reached outside of the United States.

Payment is accepted only via PayPal to our account.

Orders are dispatched Monday to Friday excluding bank and national holiday periods. When all items in your cart are available to be shipped, your order will be dispatched within 2-3 working days of us receiving cleared payment for your order.

Please note that for any pre-order items, limited edition items, your order will not be shipped until the stock is made available to us and will only be shipped on or shortly after the pre-order item release date.

If you want to avoid waiting too long to receive your items, please select and check out your items separately - this way items will be shipped immediately as soon as they're released.